❓ FAQ

We’ve compiled answers to the most common questions we receive. If you still need help, don’t hesitate to contact us.

1. What products do you sell?

We offer a wide range of beauty essentials including portable hair straighteners, LED magnifying mirrors, manicure sets, and more — all designed to make your beauty routine effortless and glamorous.

2. How can I place an order?

Simply browse our store, add the items you want to your cart, and follow the checkout process. We accept all major credit cards, PayPal, and other secure payment methods.

3. Can I change or cancel my order?

We process orders quickly, so we can only cancel or modify an order within 2 hours of placing it. Please contact our support team ASAP if you need any changes.

4. How do I track my order?

Once your order ships, we’ll send you a tracking number via email. You can track your order directly on the courier’s website.

5. Do you ship internationally?

Yes, we offer worldwide shipping! Shipping rates and delivery times vary by location. Please check our Shipping Policy for more details.

6. How long does shipping take?

Shipping times depend on your location. Orders within India usually arrive within 5-7 business days, while international orders may take 7-14 business days.

7. What if my product is damaged or defective?

We’re committed to delivering the best quality. If your product arrives damaged or defective, please reach out to our support team within 7 days of receiving your order. We’ll either send a replacement or issue a full refund.

8. How do I return an item?

If you’re not satisfied with your purchase, we accept returns within 7 days of delivery. The item must be unused and in its original packaging. Please refer to our Refund Policy for more details.

9. How can I contact you?

You can reach us via email at hello@hurinuri.com, or use our Contact Us page to send a message.